Have information that you give during the application process be kept private and confidential..
Receive a written advance notice whenever your benefits are reduced or discontinued.
Get an answer to any questions about benefits and/or information concerning other programs and services.
Receive immediate and/or emergency assistance benefits, if eligible.
Request a fair hearing if you don’t agree with any decision by this agency about your eligibility for benefits.
Special Food Stamps Provisions
You have the right to:
Receive a Food Stamp application by mail or in person on the day you request to file an application.
Have an adult who knows your circumstances make application for you
Not be interviewed before filing an application. You need only to complete the applicant’s name and address and have the application signed by a responsible adult household member or authorized representative.
A home visit or telephone interview.
Receive food stamps within seven days if you are in immediate need and qualify for expedited services.
Receive food stamps within thirty days from your application date if you are eligible and we have received the necessary information.
Your Responsibilities
All Services
The applicant/household must:
Complete and sign the application, be interviewed and cooperate in the verification of information
Provide the agency with proof to support its income statements and cooperate in resolving any unconfirmed information
Cooperate in all reviews of its eligibility for benefits
Report changes in household circumstances, including but not limited to:
changes of address
changes in household size
or composition
changes in income
increases in resources
changes in shelter costs
changes in child care costs
changes in medical costs
Special Food Stamps Provisions
The applicant/household must:
Use food stamps to only purchase eligible items
Not put their money or possessions in someone else’s name in order to qualify for food stamps
Not make changes on any food stamp cards, coupons or documents
Not sell, trade or give away any food stamp cards, coupons or documents